Warranty Terms
- The warranty varies from product to product. For specific warranty terms, please refer to the product details or contact customer support.
- The warranty covers manufacturing defects only and always creates an unboxing video of the product as soon as it is received to help facilitate any claims.
- For any queries related to the item or complete warranty terms, charges, and conditions, please contact our customer support.
Covered in Warranty
- Only manufacturing defects that result in the non-functional state of the products are covered.
- The product must be in good condition with no signs of rough use, wear, or tear.
- Claims may be rejected if the product shows signs of poor condition.
- Customers will need to pay ₹120 for delivery charges on the replacement order.
Not Covered in Warranty
- Physical damage or issues arising due to external factors like moisture exposure or heating are not covered.
- Damage or defects due to misuse, mishandling, or improper usage will void the warranty.
- Any product in used or poor condition at the time of claim submission will not be accepted for warranty replacement.
- Customers will need to pay ₹120 for delivery charges on the replacement, depending on the pin code.
- The item issued as a replacement for the original order will not be covered under warranty.
- Only one replacement can be issued during the warranty period.
Return & Shipping for Warranty Claims
- In some cases, no pickup will be available. The customer may need to self-return the product or pack the item according to the provided guidelines.
- Return shipping costs will be paid by the buyer if the area is not serviceable for pickup.
Legal & Dispute Resolution
All disputes are subject to Delhi jurisdiction only.
For the complete Warranty Terms & Conditions handbook, please reach out to Tunifi Customer Support.- info@tunifi.in